Privacy Policy

At MUY ORIGINAL DESIGN ZONE, S.L. we are committed to ensuring that your personal information is protected and is not used improperly.

In this document we explain who the controller is, for what purpose your personal information will be processed, the legitimacy for the processing, how we collect it, why we collect it, how we use it, the rights you have, and also explain the processes we have put in place to protect your privacy.

By providing us with your personal information and using our website, we understand that you have read and understood the terms related to personal data protection information that are exposed. MUY ORIGINAL DESIGN ZONE, S.L. assumes the responsibility of complying with the current national and European data protection legislation, and has the objective of treating your data in a lawful, loyal and transparent manner.

The present document is applicable to MUY ORIGINAL DESIGN ZONE, S.L. and, in this case, to the B2B wholesale store www.muy.store.

The definition of data controller is described in the General Data Protection Regulation, and is as follows:

"Controller" or "controller": the natural or legal person, public authority, service or other body which, alone or jointly with others, determines the purposes and means of the processing.

In other words, the company MUY ORIGINAL DESIGN ZONE, S.L., is the data controller. This means that we have determined the objectives or purposes and established the necessary means in the treatment to protect your personal data. If you have any type of consultation, comment or concern, or if you wish to make any suggestion on how we use personal information, you may send an email to info@muy.store.

The main reason we collect your personal information is to facilitate and improve the service, which you as a customer expect from us.

We collect your personal information to manage your purchases, orders or requests you make to us.

The following are the main purposes we have identified:

- To manage the contracting of products or services offered by MUY ORIGINAL DESIGN ZONE, S.L., including online sales and the management of shipments and returns.

- To manage a professional account with a unique registration to be used in the acquisition of products and services offered in any MUY ORIGINAL DESIGN ZONE, S.L. website.

- Channel requests for information, suggestions and complaints from customers for their management and resolution.

- Conduct surveys to improve our services.

- Conduct market research and commercial prospecting, statistical data and market trends, in order to offer you products and services that may be of interest to you.

- To inform about our latest products, offers, opportunities, etc. The channels we usually use are: e-mail, telephone.

We collect personal information about you by different means, in some cases you will contact us to share your personal information, and in other cases we collect your personal information using other means. Below, we will explain the different ways in which we collect personal information about you and your company and some examples of where we use such information.

We collect personal information that you provide us with through some of the MUY ORIGINAL DESIGN ZONE, S.L. websites, e-mail, cell phone, when you contract a service, when you fill out a form, or others. In any case, at the moment of collection, you will be informed of the person responsible for the processing, the purpose of the same, the recipients of the information, as well as the way to exercise the rights granted to you by the current legislation on data protection.

We collect and store limited personal information and anonymous aggregate statistics on all users who visit our site, whether you actively provide such information to us or are simply browsing our site. The information we collect includes the Internet protocol (IP) address of the device you are using, the browser software you are using, your operating system, the date and time of access, the Internet address of the website through which you accessed our websites and also information about how you use our websites.

We use this information to know the loading time of our websites, how they are used, the number of visits to the different sections and the type of information that most attracts visitors. It also helps to identify if the web is working properly, and if we detect bugs or errors in the operation, fix them and improve the performance of our websites, in order to provide a better service to all users.

This information is collected through cookies, for more information see the Cookie Policy that can be found on the website www.muy.store.

For the processing of your personal information, we rely on the legitimacy for several reasons:

For the fulfillment of a contract and/or business relationship.

For compliance with various legal obligations.

For legitimate interest, for example, for security reasons, fraud prevention, to improve our services and products through market research, or to handle requests, inquiries or possible complaints that may arise.

With your consent, for example, for sending personalized offers.

TO WHOM MAY WE DISCLOSE YOUR PERSONAL INFORMATION?

If you have given us your consent, the information you provide will be used by MUY ORIGINAL DESIGN ZONE, S.L., to process it for the purposes described above. Not all of the purposes described above entail a transfer of data.

In some cases, it is necessary for us to communicate the information you have provided to us to third parties in order to provide you with the requested service, for example, logistics, transportation and delivery services.

There are also companies that provide us with other types of services, such as: information technology (storage and processing of information), security services, financial services, auditing services, etc.

These third parties only have access to the personal information they need to perform these services. They are required to maintain the confidentiality of your personal information and may not use it in any manner different from that which we have requested.

In all cases, MUY ORIGINAL DESIGN ZONE, S.L. assumes responsibility for the personal information you provide to us, and we request that those companies with whom we share your information apply the same degree of information protection as we do.

Likewise, your personal information will be at the disposal of the Public Administrations, Judges and Courts, for the attention of the possible responsibilities born from the treatment.

We only store your personal information to the extent that we need it in order to use it in accordance with the purpose for which it was collected, and in accordance with the legal basis for processing it in accordance with applicable law. We will keep your personal information for as long as there is a contractual and/or business relationship with you, or as long as you do not exercise your right to erasure and/or limitation of the processing of your data.

In these cases, we will keep the information properly blocked, without giving it any use, while it may be necessary for the exercise or defense of claims or may derive some kind of judicial, legal or contractual liability from its treatment, which must be attended and for which its recovery is necessary.

Data protection regulations allow you to exercise the right of access, rectification, opposition, erasure, restriction of processing, portability and the right not to be subject to individualized decisions before the data controller.

These rights are characterized by the following:

It is free of charge.

If the requests are manifestly unfounded or excessive (e.g. repetitive nature), the person in charge may:

Charge a fee proportional to the administrative costs incurred.

Refusal to act.

Requests must be answered within one month, although, taking into account the complexity and number of requests, the deadline may be extended for a further two months.

The person in charge is obliged to inform you about the means to exercise these rights. These means must be accessible and this right cannot be denied for the sole reason that you choose another means.

If the request is submitted electronically, the information will be provided by electronic means whenever possible, unless the interested party requests otherwise.

If the person in charge does not comply with the request, he/she shall inform, within one month at the latest, of the reasons for his/her inaction and the possibility of complaining to a Control Authority.

You may exercise your rights directly or through your legal representative.

It is possible that the person in charge may be the one to attend to your request on behalf of the person in charge if both have so established in the contract or legal act that binds them.

RIGHT OF ACCESS

The right of access allows you to contact the data controller to find out whether or not it is processing your personal data.

To exercise your right of access, please write to info@muy.store.

The right of rectification means that you may obtain rectification of your personal data that is inaccurate without undue delay from the data controller.

Taking into account the purposes of the processing, you have the right to have incomplete personal data completed, including by means of an additional declaration.

In your request you should indicate which data you are referring to and the correction to be made. In addition, where necessary, your request should be accompanied by documentation to substantiate the inaccuracy or incompleteness of your data.

To exercise your right of rectification, please write to us at info@muy.store.

The right to object, as its name suggests, means that you can object to the controller's processing of personal data in the following cases:

When they are subject to processing based on a public interest mission or legitimate interest, including profiling.

When the purpose of the processing is direct marketing, including also the aforementioned profiling.

To exercise your right of objection, please write to info@muy.store.

The right of deletion may be exercised before the data controller by requesting the deletion of your personal data when any of the following circumstances apply:

If your personal data is no longer necessary in relation to the purposes for which it was collected or otherwise processed.

If the processing of your personal data has been based on the consent you gave to the data controller, and you withdraw your consent, provided that such processing is not based on another legitimate reason.

The controller's processing was based on legitimate interest or on the fulfillment of a public interest mission, and no other reasons prevailed to legitimize the processing of your data.

To have their personal data used for direct marketing, including profiling related to such marketing.

If your personal data has been unlawfully processed.

However, this right is not unlimited, so that it may be feasible not to proceed with the erasure when the processing is necessary for the exercise of freedom of expression and information, for compliance with a legal obligation, for the performance of a task carried out in the public interest or in the exercise of public powers vested in the controller, for reasons of public interest, in the field of public health, for archiving purposes in the public interest, for scientific or historical research purposes or statistical purposes, or for the formulation, exercise or defense of claims.

The data controller is obliged to block the data when it is rectified or deleted.

The blocking of the data consists of the identification and reservation of the data, adopting technical and organizational measures to prevent their processing, including their visualization, except for making the data available to the judges and courts, the Public Prosecutor's Office or the competent Public Administrations, in particular the data protection authorities, for the demand of possible responsibilities derived from the processing and only for the period of limitation of the same.

Once this period has elapsed, the data must be destroyed.

To exercise your right of access, please write to info@muy.store.

This new right consists of obtaining the limitation of the data processing carried out by the data controller, although its exercise has two aspects:

You can request the suspension of the processing of your data:

When you contest the accuracy of your personal data, for a period of time that allows the data controller to verify it.

When you have objected to the processing of your personal data by the controller on the basis of legitimate interest or public interest mission, while the controller verifies whether these grounds override yours.

Ask the person in charge to keep your data:

When the processing is unlawful and you have objected to the deletion of your data and instead request the limitation of its use.

When the controller no longer needs the personal data for the purposes of the processing, but the data subject needs them for the formulation, exercise or defense of claims.

To exercise your right of access, please write to info@muy.store.

The purpose of this new right is to further strengthen the control of your personal data, so that when processing is carried out by automated means, you receive your personal data in a structured, commonly used, machine-readable and interoperable format and can transmit it to another data controller, provided that the processing is legitimate on the basis of consent or in the context of the performance of a contract.

However, this right, by its very nature, cannot be applied when the processing is necessary for the performance of a task carried out in the public interest or in the exercise of public authority vested in the controller.

To exercise your right of access, please write to info@muy.store.

In order to exercise your rights, MUY ORIGINAL DESIGN ZONE, S.L. places the following means at your disposal:

By means of a written and signed request addressed to MUY ORIGINAL DESIGN ZONE, S.L., calle Virgen de los Peligros 12, 1º, 28013 Madrid, Spain, Ref. L.O.P.D., attaching a photocopy of the DNI, CIF or document that accredits the identity of the applicant.

By sending a completed and signed application form together with a photocopy and/or scanned copy of the applicant's DNI, CIF or document proving the identity of the applicant to the e-mail address info@muy.store

You may file a complaint with the Spanish Data Protection Agency, especially when you are not satisfied with the response to the exercise of your rights, for more details you can consult the website www.agpd.es.

We are committed to protecting your personal information. We use appropriate technical and organizational measures to protect your personal information and privacy and we review these measures periodically. We protect your personal information by using a combination of physical, computer and logical security controls, including access controls that restrict and manage how your personal information and personal data is processed, administered and managed.

In accordance with our guarantee of security and confidentiality, we are especially interested in offering you the highest level of security and protecting the confidentiality of the personal information you provide us. Therefore, commercial transactions are conducted in a secure server environment under SSL (Secure Socket Layer) protocol.

We will review and update the data protection information when there are changes in the legislation or in any of the procedures for processing your personal information.

This data protection information was last reviewed and updated in June 2024.